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      Privacy Policy

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      • Privacy Policy

      Privacy Policy

      • Posted by Mariam Adeyemi
      • Date November 26, 2020

      Terms of Use             Instructor Term         Refund Policy  


      Privacy Policy

      Who we are

      Our website address is: https://www.techavilly.com.

      Thank you for choosing Techavilly. We at Techavilly (“Techavilly” “we,” or “us”) are committed to protecting your privacy, we take data protection and privacy very seriously. This Privacy Policy (“Policy”) describes how Techavilly collects, uses, shares and secures the personal information you provide when you visit the Website. It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our Service(s) shall be limited to the purpose of providing the service for which you have engaged Techavilly. The capitalized terms used in this Policy but not defined herein shall have the same meaning as defined in our Terms of Service at (“Terms”).

      What personal data we collect and why we collect it

      Comments

      When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

      Media

      If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

      Embedded content from other websites

      Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

      These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

      1. What Data We Get

      We collect certain data from you directly, like information you enter yourself, data about your participation in courses, and data from third-party platforms you connect with Techavilly. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.

      How long we retain your data

      If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

      For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information

      1.1 How we use the Personal Information and Other Data

      Techavilly uses this Privacy Policy to govern the use of personal information you provide to us. We use your personal information solely to provide our services to you. We also use your Personal Identifiable Information (PII) together with other Personally Non-Identifiable Information (non – PII) to help us better understand our users and to improve the content and functionality of our site.

      1.2 Account Data

      In order to use certain features (like enrolling in a course), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, phone number, gender, race, ethnicity, profile photo, age, and date of birth, and assign you a unique identifying number (“Account Data”).

      1.3 Profile Data

      You can also choose to provide profile information like a photo, headline, biography, language, website link, social media profiles, country, or other data. Your Profile Data will be publicly viewable by others.

      1.4 Shared Content

      Parts of the Services let you interact with other users or share content publicly, including by posting reviews on a course page, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.

      1.5 Student Payment Data

      If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, Techavilly does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

      1.6 Instructor Payment Data

      If you are an instructor, you can link your PayPal or other payment account to the Services to receive payments. When you link a payment account, we collect and use certain information, including your payment account email address, account ID, physical address, or other data necessary for us to send payments to your account. In order to comply with applicable laws, we also work with trusted third parties who collect tax information as legally required. This tax information may include residency information, tax identification numbers, biographical information, and other personal information necessary for taxation purposes. For security, Techavilly does not collect or store sensitive bank account information. The collection, use, and disclosure of your payment, billing, and taxation data is subject to the privacy policy and other terms of your payment account provider.

      2. How We Get Data About You

      We use tools like cookies and analytics services to gather the data listed above. Some of these tools offer you the ability to opt out of data collection. We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but have included:

      • Data brokers from which we purchase demographic data to supplement the data we collect.
      • Social networks when you grant permission to access your data on one or more networks.
      • Existing or past learners who participate in our referral program
      • Service providers that help us determine a location based on your IP address in order to customize certain products to your location.
      • Partners with which we offer co-branded services or engage in joint marketing activities, and
      • Publicly-available sources such as open government databases or other data in the public domain.

      2.1 Analytics

      We use third-party browser and mobile analytics services like Google Analytics on the Services. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.

      2.2 Online Advertising

      We use third-party advertising services like Facebook, Google’s ad services, and other ad networks and ad servers to deliver advertising about our Services on other websites and applications you use. The ads may be based on things we know about you, like your Usage Data and System Data (as detailed in Section 1), and things that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests. Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our Services, and may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services. When using mobile applications you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.

      3. What We Use Your Data For

      We use your data to do things like providing our Services, communicating with you, troubleshooting issues, secure against fraud and abuse, improving and update\ing our Services, analyzing how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.

      We use the data we collect through your use of the Services to:

      • Provide and administer the Services, including to display customized content and facilitate communication with other users;
      • Process your requests and orders for courses, products, specific services, information, or features;
      • Communicate with you about your account by:
        • Responding to your questions and concerns;
        • Sending you administrative messages and information, including messages from instructors and teaching assistants, notifications about changes to our Service, and updates to our agreements;
        • Sending you information, such as by email or text messages, about your progress in courses, rewards programs, new services, new features, promotions, newsletters, and other available courses (which you can opt out of at any time);
        • Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);
      • Manage your account preferences;
      • Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;
      • Solicit feedback from users;
      • Market and administer surveys and promotions administered or sponsored by Techavilly;
      • Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
      • Identify unique users across devices;
      • Tailor advertisements across devices;
      • Improve our Services and develop new products, services, and features;
      • Analyze trends and traffic, track purchases, and track usage data;
      • Advertise the Services on third-party websites and applications;
      • As required or permitted by law; or
      • As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

      4. Who We Share Your Data With

      We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:
      • With Your Instructors: We share data that we have about you (except your email address) with instructors or teaching assistants for courses you enroll in or request information about, so they can improve their courses for you and other students. This data may include things like your city, country, browser language, operating system, device settings, the site that brought you to Techavilly, and your activities on Techavilly. If we collect additional data about you (like age or gender), we may share that too. We will not share your email address with instructors or teaching assistants. We also enable our instructors to implement Google Analytics on their course pages to track sources of traffic to their courses and optimize their course pages.
      • With Other Students and Instructors: Depending on your settings, your shared content and profile data may be publicly viewable, including to other students and instructors. If you ask a question to an instructor or teaching assistant, your information (including your name) may also be publicly viewable by other users depending on your settings.
      • With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, fraud and abuse prevention, data analysis, marketing and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
      • With Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to Techavilly. 
      • To Power Social Media Features: The social media features in the Services (like the Facebook Like button) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.
      • To Administer Promotions and Surveys: we may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey.
      • For Advertising: If we decide to offer advertising in the future, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect System Data through Data Collection Tools (as detailed in Section 2.1), and to use this data to offer you targeted ad delivery to personalize your user experience (through behavioral advertising) and undertake web analytics. Advertisers may also share with us the data they collect about you. To learn more or opt out from participating ad networks’ behavioral advertising, see Section 6.1 (Your Choices About the Use of Your Data) below. Note that if you opt out, you’ll continue to be served generic ads.
      • For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
        • Permitted or required by law;
        • Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
        • Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
        • Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
        • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
        • Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Techavilly, our users, employees, members of the public, or our Services.
        • We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.
      • During a Change in Control: If Techavilly undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).
      • After Aggregation/De-identification: we can disclose or use aggregate or de-identified data for any purpose.
      • With Your Permission: with your consent, we may share data to third parties outside the scope of this Privacy Policy.

      5. Security

      We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
      Techavilly takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Techavilly, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.

      6. Your Rights

      You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

      6.1 Your Choices About the Use of Your Data

      You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
      • To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies.
      • The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared. You can manage Adobe’s LSOs through their Website Storage Settings panel.
      • To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance, or if you’re located in the European Union, visit the Your Online Choices site. To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page. To opt out of Taboola’s targeted ads, see the Opt-out Link in their Cookie Policy.
      • To opt out of allowing Google Analytics, Hotjar, Mixpanel, ZoomInfo, or Clearbit to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on, Hotjar Opt-Out Cookie, Mixpanel Opt-Out Cookie, ZoomInfo’s policy, and Clearbit data claiming mechanism.
      If you have any questions about your data, our use of it, or your rights, contact us at support@techavilly.com.

      6.2 Accessing, Updating, and Deleting Your Personal Data

      You can access and update your personal data that Techavilly collects and maintains as follows:
      • To update data you provide directly, log into your account and update your account at any time.
      • To terminate your account:
        • If you are a student, visit your profile settings page and follow the steps detailed here.
        • If you are an instructor, follow the steps detailed here.
        • If you have any issues terminating your account, please contact our Support Team.
        • Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been (a) copied, stored, or disseminated by other users (including in course comment); (b) shared or disseminated by you or others (including in your shared content); or (c) posted to a third-party platform. Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
      • To request to access, correct, or delete your personal data, please use our online form here. You can also submit these requests by emailing privacy@techavilly.com.Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

      6.3 Our Policy Concerning Children

      We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it. Parents who believe that Techavilly may have collected personal data from a child under those ages can submit a request that it be removed to privacy@techavilly.com.

      7. Jurisdiction-Specific Rules

      If you live in California, you have certain rights related to accessing and deleting your data, as well as learning who we share your data with. If you live in Australia, you have the right to make a formal complaint with the appropriate government agency. Users outside of the United States should note that we transfer data to the US and other areas outside of the European Economic Area.

      7.1 Users in California

      Users who are California residents have certain rights under the California Consumer Privacy Act, (“CCPA”). If you are an eligible California user, included in these rights are:
      • “Right to Know” — You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you and access a copy of your personal information.
      • “Right to Deletion” — You have the right to request deletion of personal information that we have collected about you.
      • “Right to Non-Discrimination” — If you choose to exercise any of your rights under CCPA, Techavilly will treat you like all other users. In other words, there is no penalty for exercising your rights under CCPA.
      To exercise any of these rights under CCPA, please email privacy@techavilly.com . As part of the CCPA you may designate an authorized agent to make these requests on your behalf. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify you and/or your agent’s identity before fulfilling your request. Additionally, for more information about the personal information we collect and how we collect it, please see the sections above entitled “What Data We Get” and “How We Get Data About You.” To learn about the business and commercial purposes for which your personal information is collected and the categories of service providers who have access to your personal information, please see the sections above entitled “What We Use Your Data For” and “Who We Share Your Data With.” Most importantly, per the CCPA, Techavilly does not sell your personal information or the personal information of any of our users. As a California resident, you also have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, send an email to privacy@techavilly.com with the phrase “California Shine the Light” and include your mailing address, state of residence, and email address. Since the internet industry is still working on Do Not Track standards, solutions, and implementations, we do not currently recognize or respond to browser-initiated Do Not Track signals.

      7.2 Users in Nevada

      As is the case for all of its users, Techavilly does not sell its users’ personal information or personal data. Nonetheless, if you are a resident of Nevada, and would like to request that we do not sell your personal information, you can request to opt out of the sale of covered information by emailing privacy@techavilly.com

      7.3 Users in Australia

      If you are an Australia resident and you have a complaint, you may refer it to the office of the Australian Information Commissioner (“OAIC”). You can contact OAIC by visiting www.oaic.gov.au; forwarding an email to enquiries@oaic.gov.au; telephoning 1300 363 992; or writing to OAIC at GPO Box 5218, Sydney NSW 2001.

      7.4 Users Outside of the U.S.

      In order to provide the Services to you, we must transfer your data to the United States and process it there. By visiting or using our Services, you consent to storage of your data on servers located in the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries. Specifically, personal data collected in the United Kingdom (“UK”), Switzerland, and the European Economic Area (“EEA”) is transferred and stored outside those areas. Additionally, if you are located in the UK, EEA, or Switzerland, you also have the right to lodge a complaint with your data supervisory authority. That data is also processed outside of the UK, Switzerland, and the EEA by our company Techavilly, or our service providers, including to process transactions, facilitate payments, and provide support services as described in Section 4. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by Techavilly and its processors.

      8. Updates & Contact Info

      When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.

      8.1 Modifications to This Privacy Policy

      From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted. As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

      8.2 Interpretation

      Any capitalized terms not defined in this policy are defined as specified in Udemy’s Terms of Use. Any version of this Privacy Policy in a language other than English is provided for convenience. If there is any conflict with a non-English version, you agree that the English language version will control.

      8.3 Questions

      If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team (including our designated personal information protection manager) at privacy@techavilly.com.

      Cookie Policy

      This Cookie Policy was last updated on November 26, 2020

      What are cookies?

      Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on Techavilly. Cookies also allow us to remember things about your visits to Techavilly, like your preferred language, and to make the site easier to use. We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into Techavilly. We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.

      Your Comment 

      If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

      When you log in

      When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

       

       

      • Share:
      author avatar
      Mariam Adeyemi

      Mariam is a Certified Data Analyst with over a decade experience spanning across Sales, Marketing, Finance and Analytics. She holds a Masters degree in Business Analytics from Texas A&M University-Commerce, Texas. She is a member of the International Institute of Business Analysis IIBA, Dallas Chapter.

      She’s been privileged to manage global brands, developed and launched new products into different markets including the African market.

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